Two-Step Login

With your Unibas account, you have access to the network and applications of the University of Basel 365 days a year and around the clock.

In doing so, you may use applications and process data with increased protection requirements, which is why the 'Two-Step Login' is introduced for all user accounts.

  • Read which methods are available for authentication.
  • Select your preferred method. The 'Best Practice' can help you with the selection.
  • Activate your account and configure the methods you want.

Here you can go directly to the quick guides for activating 'Two-Step Login'.

 

 

Methods
  • For smartphone users, the PUSH method is the most convenient way to use 'Two-Step Login'. By simply confirming the request, the users can perform the authentication.
  • It is also recommended that smartphone users store their mobile number. This makes it easier to change their smartphone.
  • Store your Unibasel phone number. This will enable you to perform 'Two-Step Login' even if your smartphone/mobile device is not operational.
  • If you have access to other phone numbers (e.g. a second phone number at work or at home), you can also store these as additional numbers.
  • If you have several smartphones or tablets in use, install the Authenticator app on these devices as well.

FAQ's for "Two-Step Login

Do I have to secure my group mailbox/function mailbox with Two-Step as well?

The two-step login procedure is only intended for personal user accounts. So called. Group mailboxes and/or functional mailboxes are not affected and do not require a two-step.

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I don't own a smartphone or I don't want to register my private mobile number. What can I do?

You can also use your workplace number for verification by means of a telephone call. If this is not possible, please contact the ITS ServiceDesk (+41 61 207 14 11).

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I have forgotten my smartphone/mobile device. What do I have to do?

Contact the ITS Service Desk (+41 61 207 14 11).

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I have selected the 'Call' option but I am not receiving any calls. What could be the cause?

Check that you do not have a call barring function active for advertising calls. Temporarily deactivate the barring and try the function again. If you now receive the call, make the necessary adjustments to the barring.

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ServiceDesk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail support-its@unibas.ch