Two-Step Login

With your Unibas account, you have access to the network and applications of the University of Basel 365 days a year and around the clock.

In doing so, you may use applications and process data with increased protection requirements, which is why the 'Two-Step Login' is introduced for all user accounts.

  • Read which methods are available for authentication.
  • Select your preferred method. The 'Best Practice' can help you with the selection.
  • Activate your account and configure the methods you want.

Here you can go directly to the quick guides for activating 'Two-Step Login'.

 

 

Methods
  • For smartphone users, the PUSH method is the most convenient way to use 'Two-Step Login'. By simply confirming the request, the users can perform the authentication.
  • It is also recommended that smartphone users store their mobile number. This makes it easier to change their smartphone.
  • Store your Unibasel phone number. This will enable you to perform 'Two-Step Login' even if your smartphone/mobile device is not operational.
  • If you have access to other phone numbers (e.g. a second phone number at work or at home), you can also store these as additional numbers.
  • If you have several smartphones or tablets in use, install the Authenticator app on these devices as well.

FAQ's for "Two-Step Login

Where can I get help configuring my smartphone?

The ITS ServiceDesk can answer questions about the configuration of the Microsoft Authenticator app. However, they cannot perform any configuration on your smartphone.

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Which applications are protected by means of 'Two-Step Login'?

Currently the following applications are protected by 'Two-Step Login':

  • Webmail: mail.unibas.ch
  • SAP portal: services.unibas.ch

Cloud applications:

  • Zoom
  • Webex
  • Adobe Creative Cloud
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Which smartphones are supported?

Basically, the smartphone must support the 'Microsoft Authentificator App' in the current version:

iPhone/iPad as of version iOS 11.0

Android from version 6.0

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Why should I register my mobile number?

If you change your smartphone or if it breaks, you only need to change the SIM card so that 'Two-Step Login' works again. Afterwards you can install and configure the Microsoft Authenticator App.

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ServiceDesk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail support-its@unibas.ch