Set up email address

Are you a new student at the University of Basel? On this page you will learn how to set up your personal UNIBAS email address. This e-mail address is important because it will accompany you throughout your time at the University of Basel. A prerequisite for the creation of a UNIBAS e-mail address is the payment of the semester fee and the associated enrolment at the University of Basel. After enrolment, you will receive the master data sheet, which contains the necessary access data for your e-mail address, transferred into your application Portal. Employees do not have to set up their e-mail address manually, but will receive their login data by post.

Instruction

Visit the website viaweb.unibas.ch.

To log in, enter your user name and the corresponding password. You will find the required data on the master data sheet.


After logging in, the first thing you need to do is change your password. To do this, first enter your current password and then enter your new, self-selected password twice. Choose a password of at least nine characters, which also contains at least one upper case letter, one lower case letter and a number or special character. Remember your password well!


You have the option to change the language of the website and perform the email setup in English. To do this, click on "Sprache ändern / change language". Then confirm your change with "Save". For the change to take effect, you must log out and log in again.


You can then create your personalized e-mail address via "Set e-mail address". This step is necessary to ensure the full functionality of your access authorization. If you have had an e-mail account at the University of Basel before, you will not see this option. Instead, your previous e-mail address has been reactivated after the password change.


Check that your name is displayed correctly and carefully select your new e-mail address from the list of suggestions. If the desired e-mail address does not appear in the list of suggestions, you have the option to define your own combination under "First part e-mail address" for the part before the first point.


Confirm the selected e-mail address with "Save" and click on "Logout". With a click on the button below you can now log in for the first time with your new e-mail address.


By the way:Here you can find additional information about further setting options. We recommend, for example, adjusting the settings for password reset and for the visibility of your data in the people search of the University of Basel.



Service Desk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail: support-its@clutterunibas.ch

Access to 3rd Floor

The 3rd Floor is only accessible via Elevator. If this is not possible please give us a call from the Lobby and we will pick you up.

Walk-In Times

Please note that a visit to the IT-Service Desk is currently only possible between 08:30 and 12:00 rsp. 13:00 and 17:30. We thank you for your understanding.