Two-Step Login

With your Unibas account, you have access to the network and applications of the University of Basel 365 days a year and around the clock.

In doing so, you may use applications and process data with increased protection requirements, which is why the 'Two-Step Login' is introduced for all user accounts.

  • Read which methods are available for authentication.
  • Select your preferred method. The 'Best Practice' can help you with the selection.
  • Activate your account and configure the methods you want.

Here you can go directly to the quick guides for activating 'Two-Step Login'.



  • For smartphone users, the PUSH method is the most convenient way to use 'Two-Step Login'. By simply confirming the request, the users can perform the authentication.
  • It is also recommended that smartphone users store their mobile number. This makes it easier to change their smartphone.
  • Store your Unibasel phone number. This will enable you to perform 'Two-Step Login' even if your smartphone/mobile device is not operational.
  • If you have access to other phone numbers (e.g. a second phone number at work or at home), you can also store these as additional numbers.
  • If you have several smartphones or tablets in use, install the Authenticator app on these devices as well.

FAQ's for "Two-Step Login

My smartphone is not supported by the Microsoft Authenticator app. What can I do?

You can use an alternative TOTP-enabled authenticator app (e.g. FreeOTP, Google Authenticator). With these apps, only authentication with the software token is available to you.

Of course, you can also choose authentication with SMS.

The 'Activation' takes me to the portal ''. How do I get to the activation?
  • Close the window.
  • Open a new 'private' window in your browser (names and procedure differ depending on the internet browser you are using).
  • Copy and open the following link in the private browser window:
  • You should now be directed correctly.
What are the costs for me as a user?

The following listing represents the standard for CH contracts, please check with your personal contract. The following are common:

SMS: No costs for receiving the message.

Software token: No data connection is required, therefore no costs.

PUSH: A data connection (WLAN or data network) is required. The costs depend on your mobile phone subscription, but the amount of data required is minimal.

What should I do if I lose my HW token?

Contact the ITS Service Desk (+41 61 207 14 11).

A replacement card can be issued. This costs 20.- and must be collected in person from the ServiceDesk.


Service Desk

Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11