Two-Step Login

With your Unibas account, you have access to the network and applications of the University of Basel 365 days a year and around the clock.

In doing so, you may use applications and process data with increased protection requirements, which is why the 'Two-Step Login' is introduced for all user accounts.

  • Read which methods are available for authentication.
  • Select your preferred method. The 'Best Practice' can help you with the selection.
  • Activate your account and configure the methods you want.

Here you can go directly to the quick guides for activating 'Two-Step Login'.

 

 

Methods
  • For smartphone users, the PUSH method is the most convenient way to use 'Two-Step Login'. By simply confirming the request, the users can perform the authentication.
  • It is also recommended that smartphone users store their mobile number. This makes it easier to change their smartphone.
  • Store your Unibasel phone number. This will enable you to perform 'Two-Step Login' even if your smartphone/mobile device is not operational.
  • If you have access to other phone numbers (e.g. a second phone number at work or at home), you can also store these as additional numbers.
  • If you have several smartphones or tablets in use, install the Authenticator app on these devices as well.

FAQ's for "Two-Step Login

My smartphone is not supported by the Microsoft Authenticator app. What can I do?

You can use an alternative TOTP-enabled authenticator app (e.g. FreeOTP, Google Authenticator). With these apps, only authentication with the software token is available to you.

Of course, you can also choose authentication with SMS.

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The 'Activation' takes me to the portal 'https://myapplications.microsoft.com/'. How do I get to the activation?
  • Close the window.
  • Open a new 'private' window in your browser (names and procedure differ depending on the internet browser you are using).
  • Copy and open the following link in the private browser window: https://aka.ms/mfasetup.
  • You should now be directed correctly.
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What are the costs for me as a user?

The following listing represents the standard for CH contracts, please check with your personal contract. The following are common:

SMS: No costs for receiving the message.

Software token: No data connection is required, therefore no costs.

PUSH: A data connection (WLAN or data network) is required. The costs depend on your mobile phone subscription, but the amount of data required is minimal.

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What should I do if I lose my HW token?

Contact the ITS Service Desk (+41 61 207 14 11).

A replacement card can be issued. This costs 20.- and must be collected in person from the ServiceDesk.

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ServiceDesk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail support-its@unibas.ch