Two-Step Login

With your Unibas account, you have access to the network and applications of the University of Basel 365 days a year and around the clock.

In doing so, you may use applications and process data with increased protection requirements, which is why the 'Two-Step Login' is introduced for all user accounts.

  • Read which methods are available for authentication.
  • Select your preferred method. The 'Best Practice' can help you with the selection.
  • Activate your account and configure the methods you want.

Here you can go directly to the quick guides for activating 'Two-Step Login'.

 

 

Methods
  • For smartphone users, the PUSH method is the most convenient way to use 'Two-Step Login'. By simply confirming the request, the users can perform the authentication.
  • It is also recommended that smartphone users store their mobile number. This makes it easier to change their smartphone.
  • Store your Unibasel phone number. This will enable you to perform 'Two-Step Login' even if your smartphone/mobile device is not operational.
  • If you have access to other phone numbers (e.g. a second phone number at work or at home), you can also store these as additional numbers.
  • If you have several smartphones or tablets in use, install the Authenticator app on these devices as well.

FAQ's for "Two-Step Login

After losing my smartphone/mobile device, I can no longer log in with the new device, What do I need to do?

Please contact the ITS Service Desk (+41 61 207 14 11).

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Are costs for data connection covered by the University of Basel?

Authentication using the 'Authenticator App' only minimally increases data consumption.

In principle, no additional costs incurred for the 'Two-Step Login' will be covered by the University of Basel.

Receiving SMS at home and abroad is basically free of charge.

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Can I register multiple smartphones?

Yes, you can register multiple smartphones.

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Do I have to log in with 'Two-Step Login' for every application?

The functionality of 'Single Sign-on' (SSO) is used. This means that logging in to other applications (which are protected by 'Two-Step Login') with the same browser is not necessary if you have already logged in once with 'Two-Step Login' with the browser. However, a new authentication takes place after 24 hours at the latest.

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ServiceDesk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail support-its@unibas.ch