Eduroam

Eduroam is a worldwide network that enables members of research and educational institutions to access the Internet on the respective campus (worldwide). We recommend setting it up using the pre-configured CAT profiles (Configuration Assistant Tool). These are offered for the most common operating systems. On this page you will find information and instructions on how to install the eduroam software on your personal device.

Instructions

Requirements

a) You need your current access data of the University of Basel.

b) You know the terms of use of the University of Basel.

c) To install eduroam via app you need an internet connection and a device.


Search Keyword: geteduroam

Open the Google Playstore and enter the search term "geteduroam". Then select the app geteduraom.


Install geteduroam

After selecting the geteduroam app, tap "Install".


open geteduroam

After the installation is complete, tap "Open".


Choose organization

Tap the search box with the magnifying glass.


Confirm selection

Enter "University Basel" as search term and select the corresponding entry.


Step "next

Confirm the selection by tapping on "Next".


Enter user data

Now enter your email adress name and the corresponding password and then tap on "CONNECT TO NETWORK".


Finalize setup

The setup is now complete. After you have tapped on "OK", the connection to the WLAN Eduroam will be established automatically.

Requirements

a) You need your current access data of the University of Basel.

b) You know the terms of use of the University of Basel.

c) To install eduroam via app you need an Apple ID, an internet connection and a device with iOS 11.0 or newer.


Installation

Find geteduroam in Appstore

Open the App Store on your iPhone/iPad and then enter "geteduroam" in the search field. You should then be able to download the program and open it.


Enter University Basel

In the window that appears, you should be able to select the organization, i.e. in our case "University Basel" (University of Basel) and confirm this by clicking on the "next" field.


geteduroam_connect

Now you have to enter your "Unibas" access data and confirm them by clicking on "connect to network".


geteduroam_add_hotspot
geteduroam_conenct_hotspot

Last but not least, the device should ask you to confirm the new network and its connection. (See screenshots) That's it! Once you have approved these two messages, you should now have access to the Internet via the Eduroam network.


Initial setup and use

If you are within range of the eduroam WLAN, a connection should now be established automatically. You may have to log in once with your current password.


WLAN_iOS

If you are not automatically connected to the eduroam WLAN network: Open the "Settings" on your iPhone or iPad and then tap on "WLAN". Select the network "eduroam" there.


NOTE: Protect your device with one of the available security functions such as PIN ("strong code"), Face-ID or Touch-ID to exclude the misuse of the device and your accounts in case of theft!


Requirements

a) You need your current access data of the University of Basel.

b) You know the terms of use of the University of Basel.

c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN. To use it, you must be within range of the WLAN "eduroam" of the University of Basel or any other university of the eduroam network.

d) You are using a current Linux distribution that supports network managers for connection management, such as Ubuntu 16.04, for which these instructions were written. Alternative configurations with wpa_supplicant may also work.


Installation

eduroam_linux1

Connect to the internet using any network, for example your internet access at home or "unibas-public".

In your web browser, go to cat.eduroam.org and click on "Click here to download your eduroam installer".


eduroam_linux2

A list of the closest eduroam home institutions to your location will be displayed. Search for the University of Basel and select it.

On the following page, download the "Configuration Assistant Tool" (CAT) by clicking on Linux.


The CAT installer is a python script (.py). It will try to set up eduroam for NetworkManager if that is available on your system. If not, or if your version of NetworkManager is too old, it will create a wpa_supplicant configuration file instead.

The installer will create an "eduroam" subdirectory in your personal folder and copy the server certificates there.

In order to connect to the network for the first time, you need your user data according to the master data sheet of the University of Basel. You will be asked for your user name and password during the installation. This information will be saved so that you can immediately and automatically establish a secure connection to the eduroam network in the future.


If you have downloaded the file eduroam-linux-University_Basel.py, you have to make it executable. To do this, open a terminal and change to your download folder via "cd Downloads/". Then execute "sudo chmod +x NAME_DER_DATEI" on the downloaded eduroam file to make it executable.


eduroam_linux5

You can open the file via "Open with" with your Linux installer or execute it with the following command "./NAME_DER_FILE". If the command does not work, you can alternatively run "python3 NAME_DER_FILE" to explicitly execute the file with Python.

Important: Double-clicking the file may open an editor and not the installer.


eduroam_linux6

Confirm with "OK".



eduroam_linux8

First enter your Uni-Basel e-mail address as UserID.


eduroam_linux9

Now enter your Uni-Basel password. You will be prompted twice for security reasons.


eduroam_linux10

The installation is now successfully completed ("OK").


Contact the ServiceDesk if the automatic installation with CAT fails or is not supported by your system.


Use

eduroam_linux11

To use eduroam, you must be within range of an eduroam WLAN. The installation process should have created a corresponding profile "eduroam" in your network manager.

You can therefore simply connect to the "eduroam" WLAN and a secure connection to the Internet will be established automatically.


Requirements

a) You need your current access data of the University of Basel.

b) You know the terms of use of the University of Basel.

c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN.


Installation

Open your web browser (e.g. Internet Explorer or Firefox) and go to the website cat.eduroam.org. Click on "eduroam users: Download your eduroam installation program here".


eduroam_maxosx1

Now click on "UniBasel" or enter "Basel" in the search field.


eduroam_maxosx2

Now click on "Apple Mac OS X Mountain Lion" (or Lion for OS X 10.7) and download the file. Then open the file.


eduroam_maxosx3

Now click on "Show profile".


eduroam_maxosx4

The description must match the one above. After that, click "Continue".

eduroam_macosx6

Now enter your Uni-Basel e-mail address from the master data sheet and then your current password.


eduroam_macosx7

Now enter the OS X user password.


Use

eduroam_macosx8

If you are within range of the WLAN eduroam, a connection should now be established automatically.


Requirements

a) You need your current access data of the University of Basel.

b) You know the terms of use of the University of Basel:

c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN. To use it, you must be within range of the WLAN "eduroam" of the University of Basel or any other university of the eduroam network.


Installation

Open your web browser (e.g. Internet Explorer or Firefox) and go to the website cat.eduroam.org. Click on "eduroam user: Download your eduroam installation program here".


EduroamCAT_UniBasel

Now click on "UniBasel" or enter "Basel" in the search field.


eduroamcat_win10

Now click on "MS Windows 10" and download the file. Afterwards open the file.


EduroamCAT_installation 1

Click on "Next".

 


EduroamCAT_Installation2

Click on "OK".


EduroamCAT_installation3

Now enter your UNIBAS e-mail address from the master data sheet and then your current password.


EduroamCAT_installation4

A final click on "Finish" completes the installation of the profile.


Initial setup and use

Taskbar
WLAN

If you are within range of the eduroam WLAN, a connection should now be established automatically. You may have to log in once with your current password and e-mail address. To do this, click on the WLAN icon and then on "Connect".


Having trouble connecting to Eduroam?

After the annual password change, there are often connection difficulties with Eduroam. This is because the WLAN connection stored on your end device no longer contains the current access data. To change this, known network connections need to be changed. The following instructions will guide you through this process.


Windows

its

Open the Windows settings.


its

Select "Network and Internet".


its

Select the "WLAN" tab.


its

Click on "Manage known networks".


its

Search for "eduroam" and click "Do not save".


Close the settings.


Connect to the wlan network "eduroam" and enter your access data (e-mail address and corresponding password).


MAC

its

Open the system settings and click on "Network".


its

Click on the lock icon at the bottom left and log in with an administrator account.


its

Select "WLAN" from the list on the left.


its

Click on "More options ..." at the bottom right.


its

A list of the saved WLans is now displayed. Click on "eduroam" here and delete the network by clicking on the minus symbol.


Click "OK" and close the system settings.


its

Now click on the WLan symbol at the top right, select "eduroam" and enter your access data (e-mail address and corresponding password).



Service Desk

IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail: support-its@clutterunibas.ch

Access to 3rd Floor

The 3rd Floor is only accessible via Elevator. If this is not possible please give us a call from the Lobby and we will pick you up.

Walk-In Times

Please note that a visit to the IT-Service Desk is currently only possible between 08:30 and 12:00 rsp. 13:00 and 17:30. We thank you for your understanding.