Eduroam
Eduroam is a worldwide network that enables members of research and educational institutions to access the Internet on the respective campus (worldwide). We recommend setting it up using the pre-configured CAT profiles (Configuration Assistant Tool). These are offered for the most common operating systems. On this page you will find information and instructions on how to install the eduroam software on your personal device.
Requirements
a) You need your current access data of the University of Basel.
b) You know the terms of use of the University of Basel.
c) To install eduroam via app you need an internet connection and a device.
Requirements
a) You need your current access data of the University of Basel.
b) You know the terms of use of the University of Basel.
c) To install eduroam via app you need an Apple ID, an internet connection and a device with iOS 11.0 or newer.
Installation

Open the App Store on your iPhone/iPad and then enter "geteduroam" in the search field. You should then be able to download the program and open it.

In the window that appears, you should be able to select the organization, i.e. in our case "University Basel" (University of Basel) and confirm this by clicking on the "next" field.

Now you have to enter your "Unibas" access data and confirm them by clicking on "connect to network".


Last but not least, the device should ask you to confirm the new network and its connection. (See screenshots) That's it! Once you have approved these two messages, you should now have access to the Internet via the Eduroam network.
Initial setup and use
If you are within range of the eduroam WLAN, a connection should now be established automatically. You may have to log in once with your current password.

If you are not automatically connected to the eduroam WLAN network: Open the "Settings" on your iPhone or iPad and then tap on "WLAN". Select the network "eduroam" there.
Requirements
a) You need your current access data of the University of Basel.
b) You know the terms of use of the University of Basel.
c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN. To use it, you must be within range of the WLAN "eduroam" of the University of Basel or any other university of the eduroam network.
d) You are using a current Linux distribution that supports network managers for connection management, such as Ubuntu 16.04, for which these instructions were written. Alternative configurations with wpa_supplicant may also work.
Installation

Connect to the internet using any network, for example your internet access at home or "unibas-public".
In your web browser, go to cat.eduroam.org and click on "Click here to download your eduroam installer".

A list of the closest eduroam home institutions to your location will be displayed. Search for the University of Basel and select it.
On the following page, download the "Configuration Assistant Tool" (CAT) by clicking on Linux.
The CAT installer is a python script (.py). It will try to set up eduroam for NetworkManager if that is available on your system. If not, or if your version of NetworkManager is too old, it will create a wpa_supplicant configuration file instead.
The installer will create an "eduroam" subdirectory in your personal folder and copy the server certificates there.
In order to connect to the network for the first time, you need your user data according to the master data sheet of the University of Basel. You will be asked for your user name and password during the installation. This information will be saved so that you can immediately and automatically establish a secure connection to the eduroam network in the future.
If you have downloaded the file eduroam-linux-University_Basel.py, you have to make it executable. To do this, open a terminal and change to your download folder via "cd Downloads/". Then execute "sudo chmod +x NAME_DER_DATEI" on the downloaded eduroam file to make it executable.

You can open the file via "Open with" with your Linux installer or execute it with the following command "./NAME_DER_FILE". If the command does not work, you can alternatively run "python3 NAME_DER_FILE" to explicitly execute the file with Python.
Important: Double-clicking the file may open an editor and not the installer.
Contact the ServiceDesk if the automatic installation with CAT fails or is not supported by your system.
Requirements
a) You need your current access data of the University of Basel.
b) You know the terms of use of the University of Basel.
c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN.
Installation
Open your web browser (e.g. Internet Explorer or Firefox) and go to the website cat.eduroam.org. Click on "eduroam users: Download your eduroam installation program here".

Now click on "Apple Mac OS X Mountain Lion" (or Lion for OS X 10.7) and download the file. Then open the file.
Requirements
a) You need your current access data of the University of Basel.
b) You know the terms of use of the University of Basel:
c) To install eduroam via CAT (automatic configuration) you need any connection to the internet. You can also reach the eduroam CAT page in the "unibas-public" network without VPN. To use it, you must be within range of the WLAN "eduroam" of the University of Basel or any other university of the eduroam network.
Installation
Open your web browser (e.g. Internet Explorer or Firefox) and go to the website cat.eduroam.org. Click on "eduroam user: Download your eduroam installation program here".
Having trouble connecting to Eduroam?
After the annual password change, there are often connection difficulties with Eduroam. This is because the WLAN connection stored on your end device no longer contains the current access data. To change this, known network connections need to be changed. The following instructions will guide you through this process.
Connect to the wlan network "eduroam" and enter your access data (e-mail address and corresponding password).

A list of the saved WLans is now displayed. Click on "eduroam" here and delete the network by clicking on the minus symbol.
Service Desk
IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail: support-its@clutterunibas.ch
Access to 3rd Floor
The 3rd Floor is only accessible via Elevator. If this is not possible please give us a call from the Lobby and we will pick you up.
Walk-In Times
Please note that a visit to the IT-Service Desk is currently only possible between 08:30 and 12:00 rsp. 13:00 and 17:30. We thank you for your understanding.