Set up e-mail access
On this page you will learn how to link your UNIBAS email address with Outlook so that you can receive your emails and calendar data automatically on your personal device. This means that you no longer have to log on to https://mail.unibas.ch/ to read your mails, but they will be displayed directly on your mobile phone or laptop.
Requirements Windows
a) You have the e-mail program Microsoft Outlook 2016.
b) You know the terms of use of the University of Basel.
c) You need your current access data of the University of Basel (e-mail address and password).
If you are logged in with your user account on a workstation in the university's domain, your name [1], e-mail address [2] and password [3] are automatically filled in. Otherwise, enter your name, e-mail address and password. Then click on "Next".
You will now be prompted to enter your password again. As soon as you click on "Finish", the automatic setup is complete.
Attention: Contact the ServiceDesk if the automatic setup fails.
Requirements
a) You have the e-mail program Microsoft Outlook 2016.
b) You know the terms of use of the University of Basel.
c) You need your current access data of the University of Basel (e-mail address and password).
Automatic setup
Start the "Microsoft Outlook" program. Then enter your e-mail address and click on "Continue".
You will now be asked for your user data. Select "User name and password" as the method [1]. Then enter your e-mail address [2], your user name [3] and your password [4]. Before the user name (see master data sheet) you have to enter the domain "unibasel\". Then click on "Add account".
Your email account is now set up and ready to use. Synchronisation may take some time depending on the size of the mailbox.
Attention: Contact the ServiceDesk if the automatic setup fails.
Requirements
a) You are using the macOS operating system
b) You know the terms of use of the University of Basel.
c) You know your current access data of the University of Basel (e-mail address and password).
You should now be able to see all the "Internet accounts" set up on the device so far. Select "Exchange" on the right side as shown in the picture.
Now a login window should appear asking you to enter an e-mail address and a name for the account. The name of the account via the field "Name" is freely selectable. In the field "E-mail address" please enter the Unibas address given on the master data sheet (employees/associates) or the one you have chosen (students) and then confirm your selection with "Login".
A window should then appear which gives you the choice between "Configure manually" and "Log in". Select "Configure manually". Finally, enter the password of your Unibas account and click on "Login" again.
Now enter your UNIBAS e-mail address. This either has the ending @unibas.ch or @stud.unibas.ch and confirm with "NEXT".
Then enter the password and confirm your entries with the check mark at the top right of the screen.
General configuration parameters
We recommend that you use Microsoft Outlook. If you would like to use a different mail program, you will find the most important configuration parameters here:
MailboxServer (POP3):
mail.unibas.ch, Port: 995, Encryption: SSL/TLS
Mailboxserver (IMAP):
mail.unibas.ch, Port: 993, Encryption: SSL/TLS
Outgoing mail server (SMTP) for computers within the university network / with VPN:
smtp.unibas.ch, Port: 25, Encryption: STARTTLS
Service Desk
IT-Services
Spitalstrasse 41, 3rd Floor
CH-4056 Basel
Phone +41 61 207 14 11
E-mail: support-its@clutterunibas.ch
Access to 3rd Floor
The 3rd Floor is only accessible via Elevator. If this is not possible please give us a call from the Lobby and we will pick you up.
Walk-In Times
Please note that a visit to the IT-Service Desk is currently only possible between 08:30 and 12:00 rsp. 13:00 and 17:30. We thank you for your understanding.